James Kellogg

E-mail: James@JKellogg.com

OBJECTIVE:

I am seeking a position that complements my knowledge of computers and computer networks in a business environment.

EDUCATION:

  • B.S. in Computer Information Systems, Friends University, 4.0 G.P.A
  • Computer Operations, Manhattan Area Vocational Technical School

CERTIFICATIONS:

  • MCSE, Windows 2003
  • MCP, SMS 2.0
  • ShoreTel IP Telephone System
  • MCSE, Windows 2000
  • A+ Certified
  • ShoreTel Contact Center
  • MCSE, Windows NT 4.0
  • HP Printers
  • IBM Warranty Basics

TECHNICAL ABILITIES:

Software experience with:
  • Windows (Client and Server)
  • MS SQL Server
  • Enterprise Antivirus Solutions
  • Windows Mobile
  • MS Office (All Versions)
  • Internet Information Server
  • Visual Studio .NET
  • Palm CE
  • MS Exchange Server
  • MS SMS
  • Crystal Reports
  • Other Database Servers
Hardware setup and troubleshooting experience with:
  • Servers
  • Printers
  • Network Routers & Switches
  • Wireless Devices
  • Desktops / Laptops
  • Telephone Systems

WORK EXPERIENCE:

Leslie Rudd Investment Company 2416 E. 37th St. N., Wichita, KS 67219, Phone (316) 831-9958
Manager of Information Technology: April 2008 - July 2009

  • Provided all IT services for parent company and 4 subidiaries at 5 locations in Kansas and California.
    • Rudd Properties, LLC
    • Press St. Helena Restaurant
    • Distillery 209
    • Rudd Winery and Vineyards of Napa and Oakville
  • Administered service and support contracts for Internet connections, telephones, cell phones, printers, etc.
  • Maintained WAN connections between all sites using SonicWall and Cisco firewalls with VPN tunnels.
  • Maintained an Active Directory domain consisting of Server 2003, 2003 R2, and 2008 servers.
  • Maintained an email system utilizing Microsoft Exchange with a SonicWall spam filter.
  • Installed and maintained a web Dashboard system, utilizing IIS for web services and IDashboards for dashboard functions.
  • Developed an automatic method of retrieving and reporting billing data from UPS for all companies plus 3 sister companies.
  • Migrated the production software at a Winery from a web based service to a local, server based system.
  • Installed a new IP based telephone system at the main office.
  • Utilized Microsoft Distributed File System to fully replicate the network file system between locations, thereby creating "Hot Site" functionality for the network drives.
  • Utilized Volume Shadow Copy to create a user accessible document recovery system that backs up files four times a day.
  • Utilized command scripts and Group Policies to ensure consistent computer configurations.

Viega, LLC 301 N. Main, Floor 9, Wichita, KS 67202, Phone (316) 425-7400
Network Administrator: January 2007 - April 2008

  • Administer Active Directory network spread across 7 locations connected by MPLS
  • Advise the Director of Information Technology on department matters
  • Installed and administered IP Telephone and voicemail system
  • 1st and 2nd tier support for 500 clients, 150 are permanently mobile
  • Installed network at new facility in Reno, NV
  • Restructured Active Directory to streamline administration
  • Restructured network files into a Distributed File System structure
  • Utilized Group Policies to ensure consistent computer configurations
  • Setup method of encrypting and transferring information to and from Bank of America

Brittain Machine, Inc. 2520 S. Sheridan, Wichita, KS 67217, Phone (316) 942-8223
IT Systems Administrator: January 2004 - Present

  • Installed and maintained a network of 5 Windows servers and 60 clients.
  • Installed and maintained CAD systems
  • Upgraded domain from Windows NT 4 to Windows 2003.
  • Upgraded Exchange server from Exchange 5.5 to Exchange 2003.
  • Upgraded manufacturing system from Foxpro / SQL based to Progress based.
  • Created data downloads using Crystal Reports, Excel, Access, and Visual Studio .Net.
  • Created the interface between the MRP system and the Payroll system.
  • Chaired ERP Management meetings that streamlined processes and resolved issues.
  • Created training materials and instructional documents.
  • Trained employees on current and new technologies and procedures.
  • Implemented network based fax-from-desktop solution.
  • Utilized Group Policies in Active Directory to streamline user and computer administration.
  • Performed all adds, changes, and deletes on an NEC telephone key system.
  • Created remote access features that enable mobile access to Email, Terminal Services, VPN, etc.

Friends University, 2100 W. University, Wichita, KS 67213, Phone (316) 295-5000
Network Technician: December 2001 - January 2004

  • Installed and maintained a network of 30 Windows servers.
  • Deployed software to a 200 node network.
  • Built computer images for faculty, staff, and student computers using Norton Ghost.
  • Created new and maintained backup procedures.
  • Installed and maintained a corporate antivirus solution.
  • Provided final tier helpdesk support.
  • Trained computer technicians on new policies and technologies.

Helpdesk Coordinator: November 2000 - December 2001

  • Set the policies and procedures that ensure the helpdesk runs smoothly.
  • Supervise support technicians and student workers, assisting when necessary.
  • Provide backup support for the Network Administrator and the Telecommunications Coordinator.

PC Systems Analyst: November 1998 - November 2000

  • Diagnosed and repaired problems with computer hardware and software for faculty and staff.
  • Installed and maintained personal computers, laptops, servers, and other network equipment.
  • Worked with other computing personnel to research and implement new technologies.
  • Supervised student workers.

ISG - Computerland, 3500 N. Rock Rd. #300, Wichita, KS 67226, Phone (316) 636-5655
Computer Technician: February 1998 - November 1998

  • Diagnosed and repaired problems with computer hardware and software in house and on customer's site.
  • Traveled to St. Louis to assist with the installation of a LAN for Thorn Americas.
  • Provided long term, onsite support at:
    • Bombardier-Learjet
      • May 1998 to November 1998: Contracted as a temporary replacement for a support technician.
      • Resolved hardware and software related issues.
      • Installed new computers and upgraded existing computers.
    • Coleman
      • March 1998 to April 1998: Contracted as a support technician.
      • Resolved hardware and software related issues.
      • Installed new computers and upgraded existing computers.

USF Dugan, 2015 S. Meridian, Wichita, KS 67213, Phone (316) 941-3000
Senior Systems Operator: July 1997 - February 1998

  • Provided nationwide help desk support for all computer related problems.
  • Installed and maintained personal computer hardware and software.

Landoll Corporation, 1900 North St., Marysville, KS 66508, Phone (785) 562-5381
Computer Technician: January 1995 - July 1997

  • Researched, installed, and maintained personal computer software and hardware.
  • Supported a peer-to-peer network as well as PC to AS400 connectivity.
  • Maintained data collection network including installing, programming, and troubleshooting.

PROFESSIONAL MEMBERSHIPS and ACTIVITIES:

  • Association of Information Technology Professionals
  • Assisted with the setup of the computer systems at the Wichita Industrial Trade Show, 2001 & 2005
  • IEEE Computer Society

ADDITIONAL TRAINING:

  • MOC 5047 - Introduction to Installing and Managing Microsoft Exchange Server 2007, Executrain
  • MOC 5049 - Managing Messaging Security Using Microsoft Exchange Server 2007, Executrain
  • MOC 5050 - Recovering Messaging Servers and Databases Using Microsoft Exchange Server 2007, Executrain
  • Oracle Database 10g: Administration, Quilogy
  • Shoretel Certified Installer, Shoretel
  • Implementing the Shoretel Contact Center, Shoretel
  • Implementing and Managing Microsoft Exchange Server 2003, Centriq University
  • Vista 6.x Knowledge Camp, Epicor Software
  • Database Administration, Progress Software
  • Microsoft Windows Management Instrumentation, Executrain
  • SQL 7.0 Administration, New Horizons
  • Installing and Maintaining SMS 2.0, QuickStart Technologies
  • Definity Basic Administration, Lucent Technologies
  • Troubleshooting, Maintaining, and Upgrading PCs, CompuMaster